Privacy Policy

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This Privacy Policy applies to our floristry and bouquet design services in Great Britain. It describes how we collect, use and protect your personal data when you use our website, order bouquets, floral arrangements, wedding flowers or other floristry services from our studio in Highcliffe, Christchurch (England), or contact us via the contact form, email or phone. We serve customers across the United Kingdom.

Information We Collect

When you place an order for bouquets or floral arrangements in Great Britain, request a quote for wedding or event flowers in the UK, or send an enquiry to our floristry studio in Highcliffe, Christchurch, England, we may collect:

• Name and contact details (email, phone number, delivery or venue address in the United Kingdom)
• Details of your order or enquiry (occasion, bouquet preferences, wedding or event dates)
• Payment-related information as needed to process your floristry order

How We Use Your Information

We use your data to:

• Fulfil and deliver your bouquet and floral arrangements across Great Britain
• Communicate with you about your order, quote or enquiry for wedding flowers, bouquets or event floristry
• Arrange wedding and event floristry in the UK according to your requirements
• Improve our floristry and bouquet design services and website experience for customers in England and the United Kingdom
• Comply with legal obligations in Great Britain

Data Retention

We keep your data only for as long as necessary to complete your bouquet or floristry order, handle enquiries and meet legal or accounting requirements in the United Kingdom. After that, we delete or anonymise it where appropriate.

Your Rights

Under UK data protection law (UK GDPR), if you are in Great Britain or the United Kingdom you have rights to access, correct, delete or restrict the use of your personal data in relation to our floristry and bouquet design services. To exercise these rights or ask questions about this policy, contact us using the details on our contact page. Our studio address is 265 Lymington Rd, Highcliffe, Christchurch BH23 5EB, England, Great Britain. We provide bouquet design, wedding flowers and floral arrangements across the UK.

Contact

For privacy-related questions or requests about your bouquet, wedding flower or floristry orders in Great Britain, please get in touch via our contact page. We serve customers across England and the United Kingdom from our base in Highcliffe, Christchurch. We will respond within a reasonable time.

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